Agree the checks
We review one website and one enquiry form, then agree safe test details, who receives the messages and the support hours.
For businesses built on enquiries
Catch website
and form problems
sooner.
Your next customer starts with a message. We help check that your website is available and your enquiry form is doing its job.
A managed 30-day pilot. Compatibility checked before setup.
THE ENQUIRY JOURNEY01 — 03
Website available
Can a customer reach your pages?
Form submitted
Does the agreed test go through?
Message received
Your team confirms the test arrived.
A successful submit is one check.
Inbox confirmation is another.
Made for enquiry-led local businesses
Roofers Trades Local services
A small check. A clearer picture.
Three steps to knowing
what needs attention.
Check the full journey
Availability checks run every five minutes. Four agreed form tests take place during the month. Your team confirms each test reached its inbox.
Get a useful explanation
Failure-alert emails and a short report show what was checked, what happened and what still needs confirming. Limited written investigation is included.
Clear evidence, plain language
Know which part
needs a closer look.
A page outage, a failed submission and an unconfirmed email need different next steps. Explore the sample report to see the distinction.
Illustrative report only. These controls do not test a live website.
ONBITS MONITOR
SAMPLEEnquiry check report
Confirmation needed
- Website
- Available
- Test submission
- Accepted by form
- Inbox receipt
- Not yet confirmed
NEXT STEP
Ask the designated recipient to look for test reference DEMO-014. An unconfirmed receipt does not establish an email failure.
Start with a defined scope
One website.
One form.
A 30-day pilot.
The fee covers setup, reviewing results and help investigating failures. We agree compatibility and the exact scope in writing before the pilot starts.
Free monitoring tools exist. This is a managed service for owners who want help setting up checks and understanding the results.
Proposed pilot price · USD
$148first 30 days
$99 setup + $49 service
- One website: homepage and enquiry-page availability
- Availability checks every five minutes
- Four weekly tests of one agreed enquiry form
- Receipt confirmation by your designated team member
- Failure-alert emails and a short evidence report
- Up to 20 minutes of written investigation
Then optionally $49/month.No automatic renewal. Any continuation is agreed separately.
Discuss your website Pilot enquiries are open. Setup is subject to compatibility and an agreed written scope. No payment is collected on this site.
A clear scope from the start.
Repairs, production changes, extra forms, checkout and booking transactions, file uploads, SMS alerts and 24-hour human support are outside this pilot. Supported form types, alert delivery and receipt checks are confirmed before activation. Missing confirmation is reported as unknown, not automatically as a failed delivery.
A few practical details
Before we begin.
Will you send test enquiries without telling us?
No. We agree the test fields, timing and recipient first. Test messages are clearly identified, and any sales follow-ups triggered by your form need to be accounted for in the setup.
Do you need my website password?
Do not send passwords or customer records in your first enquiry. Start with your public website address. We discuss any necessary permissions after checking the proposed scope.
Is a successful form submission proof that the email arrived?
No. Submission and inbox receipt are separate. For this pilot, your designated recipient confirms whether each identified test arrived. Until then, receipt stays unconfirmed.
Do you fix a broken site or form?
The pilot includes up to 20 minutes of written investigation each month. Repairs and changes to production systems require a separate scope and approval.
Does the pilot guarantee that no enquiry will be lost?
No. Checks provide evidence at specific times. They cannot guarantee every visitor journey or every email delivery. We agree supported checks and response expectations before starting.
Let's start with your website
A better picture of
your next enquiry.
Email your website address and tell us who currently looks after it.
We’ll discuss whether this pilot fits.